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Welcome to True moments UX living lab. A project of Dowell research, we innovate from people’s minds.
What we do for you, we support you with insights from users daily life to evaluate Sprints of innovation. Your team may be developing a new product or new service or new process; we gather information from users who is intend to use these services and products. Then involve them in the stages of innovation and collect their insights to support your innovation journey.
We have global presence and our team spread over Asia, Africa, Europe and US and we do market research in urban and rural area of each country.
To be the Global Market intelligence center for innovation
Optimise “User-centered Design” of products and services by analysing “Needs & Haves” of targeted customers of our clients. D’Well assure Reliable information, Local knowledge about market, Responsiveness and Empathy to clients through its highly motivated team of employees and freelancers around the globe
1.Reliability: Ability to perform promised services dependably and accurately
2.Responsiveness: Willingness to help and provide prompt services
3.Local knowledge: Employee’s knowledge, courtesy and ability to inspire trust and confidence.
4.Empathy: Caring, individualized attention given to customers
5.Convenient facilities: Advanced facilities, professional equipment, supporting personnel and written guidelines